Damn you Spectrum!

Damn you Spectrum!

For those of you concerned that my health has prevented me from posting today, other than some discomfort, I’m okay.  It’s friggin’ Spectrum that is all manner of unwell.

I don’t know why Spectrum cannot get its act together. All day long my internet connection has been dropping out.  Sometimes it stays up for a couple hours, then it will drop out half a dozen times in thirty minutes.  I’m about ready to tear my hair out.

How in blazes am I supposed to work when my internet connection keeps dropping out?

I’ve called Spectrum and suffered through their automated “technical support” more times than I like. The automated system sends a signal to my modem “to resolve the problem.” And at the end of each call, the recording says, “If the problem occurs again, call back and we will connect you with a support technician.”

Within minutes, the internet drops out again.

So I call Spectrum again and get the exact same automated system that once again sends a signal to my modem and then tells me to call back if I have the problem and they’ll connect me with a live human being.

As it stands now, I have yet to speak with a live human being.

Does Spectrum not employ human beings?

The last time I called, I was yelling at the automated female voice – which is the digital equivalent of an old man screaming at clouds.

When the automatic voice said, “Was the issue resolved?” I answered, very loudly, “Yeah, for now. Until it happens again.  Just like the last half dozen times!”

I confused the poor thing.

I am now going to attempt to post this.

If you’re reading it, the internet connection held long enough for me to post it.

Here’s hoping tomorrow is more fruitful for me.

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11 thoughts on “Damn you Spectrum!

  • September 9, 2019 at 8:21 pm
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    That sucks. Try pressing 0 at the start.

  • September 9, 2019 at 8:28 pm
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    Btw. Airplane never gets old.

    “There’s a sale at Penny’s”

    “… and stop calling me Shirley”

    “Stewardess… I can speak Jive”

    “. Roger Murdock: We have clearance, Clarence.

    Captain Oveur: Roger, Roger. What’s our vector, Victor”

  • September 9, 2019 at 8:35 pm
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    Now imagine what internet service would be with any of the Democrat 2020 candidates in charge.

  • September 9, 2019 at 8:36 pm
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    UGH!!!
    Been there.
    We had COX Cable. And lemme tell you, they have the appropriate name! We would be out for days at a time. Same moron would come look around outside, shrug, and leave. 2 months of this and finally they sent a slightly less stupid person to look around and voila! We had you wired up wrong.

    ….Really?

    So then we were only losing internet/cable for a couple hours a week instead of every day. Yay.

    So anyway, I hope they get your shit together. 😉

  • September 9, 2019 at 9:02 pm
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    After speaking the Indian gal named “Sue” I will call back and say I want to disconnect my service. I think they put trouble shooters on that line…………but hey, its wires and electricity and junk sooooo

  • September 10, 2019 at 7:27 am
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    I have Spectrum as well. Welcome to my dementia….

  • September 10, 2019 at 8:47 am
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    thanks for the warning.

    i’ll avoid them when i move

  • September 10, 2019 at 9:15 am
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    “Joey, do you like movies about gladiators?”

    • September 10, 2019 at 9:54 am
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      When I get an automated system I usually say something confusing and it seems to help get me through. My favorite is “my elephant has significant testicular fortitude”. Seems to work lol

  • September 10, 2019 at 10:07 am
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    I too suffer from Spectrum Internet disorder. Mine drops and rebounds like a trampoline.

    I reboot and it usually brings the internet back on for at least a few minutes. Sometimes it is a double reboot and once in a great while a triple reboot.

    I am logging the reboots and have been for quite a while. My checking this out indicates it is a capacity issue somewhere above the local network and this makes a speedy resolution of the problem unlikely in the near term.

    I have called the sales office instead of tech support and gotten refunds for my service or lack thereof in the past and I am due again to seek redress for my inconvenience.

    While I thought the democrat led attempt to ban the merger of Spectrum and Charter was not anything more than a political stunt and attempt to extort campaign donations for the dems, I do see some validity to the idea that Charter’s service and the lack thereof would be further degraded by the merger and perhaps it would have been better to insist that the service issues be worked out before allowing the merger to proceed. It is a slippery slope when you deal with public utilities and politics and this one was no different.

    Regardless of the prior circumstances, we in central NY are stuck with a shitty ISP from Spectrum and unless something marvelous and miraculous happens soon, we will be dealing with service slow downs and disruptions for the foreseeable future.

  • September 10, 2019 at 9:44 pm
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    Internett? Is that when you go to the emergency room and are treated by a transsexual
    doctor?

Comments are closed.