Most of you know I’ve been having trouble with my cable internet for a week. I’ve bitched about it a couple times at least over the last few days.
Well, it turns out, despite getting an appointment for a cable guy to come out and fix the problem, Dianny fixed it herself!
Just call me Dianny the Cable Gal. I got R done!
The only thing the automated tech support from Spectrum was having me do was unplug the modem, wait twenty to thirty seconds and plug it back in. And it would do the trick … for a while. Then the dippy thing would drop out again — sometimes after five hours, sometimes after five minutes.
But on the back of the cable modem is a tiny hole that allows you to reset the dang thing.
So Wednesday evening after the modem crashed for what felt like the billionth time that day, instead of unplugging it, I grabbed a small bamboo skewer from the kitchen drawer and stuck it into the hole to reset it.
And I haven’t had a drop-out since.
So when the cable guy got here this morning, I told him what I did. Then he checked the connections in the house to be on the safe side and declared my solution the right one.
I’m so proud of myself.
Okay, I didn’t cure cancer or even repair an internal combustion engine. All I did was stick a bamboo skewer into a hole. But the fact that I was able to solve it when neither the Spectrum automated tech support nor the tech I spoke to on the phone could makes me happy. And it makes me think they should give me a discount for fixing what they couldn’t.
I asked the cable guy why nobody suggested I try that when I called. He explained that for people who use the modem for both the cable connection and WiFi, that little button would reset the WiFi password as well. But I don’t use the modem for both because Spectrum charges you two fees for the same modem if you do – the bastards.
Any old how.
I am so glad to put that frustrating episode behind me.
Now we’re back to only my health interfering with my posting.
And I’m thinking my little bamboo skewer trick can’t do anything about that.
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