Dianny the Cable Gal

Dianny the Cable Gal

Most of you know I’ve been having trouble with my cable internet for a week.  I’ve bitched about it a couple times at least over the last few days.

Well, it turns out, despite getting an appointment for a cable guy to come out and fix the problem, Dianny fixed it herself!

Just call me Dianny the Cable Gal.  I got R done!

The only thing the automated tech support from Spectrum was having me do was unplug the modem, wait twenty to thirty seconds and plug it back in.  And it would do the trick … for a while. Then the dippy thing would drop out again — sometimes after five hours, sometimes after five minutes.

But on the back of the cable modem is a tiny hole that allows you to reset the dang thing.

So Wednesday evening after the modem crashed for what felt like the billionth time that day, instead of unplugging it, I grabbed a small bamboo skewer from the kitchen drawer and stuck it into the hole to reset it.

And I haven’t had a drop-out since.

So when the cable guy got here this morning, I told him what I did. Then he checked the connections in the house to be on the safe side and declared my solution the right one.

I’m so proud of myself.

Okay, I didn’t cure cancer or even repair an internal combustion engine.  All I did was stick a bamboo skewer into a hole.  But the fact that I was able to solve it when neither the Spectrum automated tech support nor the tech I spoke to on the phone could makes me happy. And it makes me think they should give me a discount for fixing what they couldn’t.

I asked the cable guy why nobody suggested I try that when I called. He explained that for people who use the modem for both the cable connection and WiFi, that little button would reset the WiFi password as well.  But I don’t use the modem for both because Spectrum charges you two fees for the same modem if you do – the bastards.

Any old how.

I am so glad to put that frustrating episode behind me.

Now we’re back to only my health interfering with my posting.

And I’m thinking my little bamboo skewer trick can’t do anything about that.

Now Available!

Dianny’s new ebook, RANT: Derangement & Resistance in MAGA Country, is now available for purchase. You can find it at Amazon,Apple iBooksBarnes & Noble Nook Store, and at Smashwordsfor only $4.99!

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9 thoughts on “Dianny the Cable Gal

  • September 13, 2019 at 4:36 pm
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    What? You think tech support is more complicated than that?

    Very often, it’s not.

    Hope you got good news from your doctor, bless your heart.

  • September 13, 2019 at 4:58 pm
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    My mother is a customer with another provider. Because she is a nice elderly lady, people are very nice to her. After having issues, the technician who came out gave her his phone number, telling her to call whenever she had problems. It was he who told my Mom about the reset button. The last time the internet and phone went out I pushed that same reset button. Shazam!! It worked.

  • September 13, 2019 at 5:39 pm
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    I had issues with the box locking up and then going out. i got the same response well the technician knows more than the tech support people. The technician’s solution take the box and replace it Which is no solution. i think it has something to do with the amount of stuff on the internal had drives. The more that is there the more likely mine crashes. So I am cleaning off stuff i do not want anymore.

  • September 13, 2019 at 8:02 pm
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    Dianny’s talking about her internet router, saber. The TV cable box does contain a hard drive to store shows. Newer units have a terrabyte (1000GB) or more these days. As long as you keep it less than 80% full, you should be OK.

    Trouble with replace the cable box is your saved movies and shows go with it. There is no mechanism to transfer them to the new box I’ve ever heard of.

    • September 13, 2019 at 8:06 pm
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      Unless the problem can be solved with a bamboo skewer, it’s all Greek to me.

      • September 14, 2019 at 11:05 am
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        …except you didn’t say “skewer it”, didja?

  • September 14, 2019 at 9:40 am
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    Duct tape, super glue and bamboo skewers! Cant exist without them

  • September 14, 2019 at 9:42 pm
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    Do tell us when the “bamboo skewered” modem returns to frustrate you so we may determine its rescue value….

Comments are closed.